2 Security and Privacy Policy

2.1. We will only send your personal information such as i) name ii) email ID iii) telephone number to third party companies should you request a call back from a company promoting their offer(s) on the portal. By filling in the request call back form and submitting it, you consent and agree that your personal information will be sent to the company in question so that they can contact you directly, either by mail or phone in order to respond to your interest in their product or service.

2.1.1. The Customer is responsible for maintaining the confidentiality of his account and password obtained upon registration and for restricting access of third parties to his account. The Customer agrees to accept full responsibility for all activities that occur under his account and/or through the use of his password.

2.1.2. During registration on the Portal, the Customer will be asked to choose a login name and a password to access his account. His email address will be used as his login name.

2.1.3. If the Customer forgets or loses his password, the password can be reset online.

2.1.4. The Customer should change his password on a regular basis.

2.1.5. The Customer should be cautious with automatic sign in; and must refrain from checking the “remember me” option on the application form screen if he uses a shared computer.

2.1.6. The Customer should notify his Bank immediately when his bank card is lost, stolen or expired.

2.1.7. The Company implements security measures to protect personal information of the Customers during payment transactions. All information pertaining to any transaction on the Portal is encrypted using Secure Socket Layer (SSL) protocol before transmission. This Portal secures the Customer’s private information using a SSL Certificate.

2.1.8. If the Customer updates any of his information, the Company may keep a copy of the information that the Customer originally provided in the Company’s archives for reasons as documented in this Policy. The Customer can view and modify his personal information by clicking on the Portal option “My Account”.

2.1.9. The Company may also share the Customer’s data with its banks and other authorized persons for the purpose of processing the online payment transactions.

Privacy

2.2.1. The Company undertakes to protect the information provided by the Customer in compliance with the Data Protection Law of Mauritius.

2.2.2. By visiting the Portal, the Customer accepts the practices described in this Security & Privacy Policy and consents to our collection, use, disclosure and retention of his personal information as described in the Terms and Conditions.

2.2.3. The Company will receive and store any information the Customer enters on the Portal or provides in any other way. The Company shall use the information that the Customer provides for such purposes as responding to his requests, customizing future shopping for him, improving its stores, and communicating with him.

2.2.4. Cookies

The Company automatically collects certain personal information when the Customer is using the Portal and mobile applications, such as the customer’s IP address, browser type, operating system, mobile carrier, ISP, URLs of sites from which the Customer arrives or leaves the Portal and/or mobile applications and sites that have embedded the Company’s platform technology. Through cookies and other technologies the Company is able to recognize the Customer as an existing or registered user of the Portal and/or mobile application. A cookie is a tiny data file that resides on the Customer’s computer, mobile phone, or other device, and allows the Company to recognize the Customer when he returns to the Portal using the same computer and web browser.

2.2.5. The Company may use the Customer’s personal information as follows: – To better understand the Customer’s needs and to provide a better overall service by contacting the Customer in relation to the Products and Services provided by the Company. – To inform the Customer about deals and promotions that the Company may have, by sending promotional materials or details by e-mail or post. – To contact the Customer regarding account status, changes to the Terms and Conditions and other matters relevant to the underlying services. – To fulfill the Customer’s transaction requests, and to deliver the ordered products to the Customer. – As requested by law.

2.2.6. The Customer’s personal information can only be disclosed to third parties where

2.2.7. Despite our best endeavour, the Company makes no warranty that:

The Portal will meet the Customer’s requirements or will always be accessible;
The Portal will be uninterrupted, timely, secure, error-free or free from computer virus or other invasive or damaging code;
The results that may be obtained from the use of the Portal will be accurate or reliable;
The quality of any products, services, information, or other material purchased or obtained by the Customer through the Portal will meet his expectations; and
Any errors in the Portal will be corrected.

2.3. File Access and Storage Policy

2.3.1. Access to All Files (MANAGE_EXTERNAL_STORAGE)
Our mobile application requires the MANAGE_EXTERNAL_STORAGE permission to function properly. This permission allows the app to access, read, and write files across all directories on your device storage. This is essential for the app’s core functionality, such as:

• Browsing and selecting files from the entire device storage

• Managing, organizing, or backing up files

• Uploading and processing files directly from the device

2.3.2. Purpose and Data Handling
This permission is used only to allow you to manage your own files within the app interface. No personal or file content is uploaded, collected, stored, or shared with any third-party services or servers without your explicit consent.

2.3.3. Data Retention and Security
All file operations are processed locally on your device. The app does not transmit file content over the internet unless you explicitly perform an upload action. The app does not use this permission to collect media or documents without your direct action.

2.3.4. User Control and Consent
You are informed about this permission and must explicitly grant it during the app setup or when accessing features that require it. You may revoke this permission anytime from your device settings. However, doing so may limit access to key app features that depend on file access.

2.3.5. Compliance with Google Play Policy
Our use of MANAGE_EXTERNAL_STORAGE fully complies with Google Play’s policy for permitted use cases. This permission is declared clearly, and its use is directly related to the core functionality of the app.